BRYAN SCARPELLINI | General Manager
Hi my name is Bryan, and I am a managing partner at Copeland Chevrolet. I have been in the automotive industry for 29 years. I use my experience, training, and communication skills to consistently improve the customer experience that my team delivers to their customers. I enjoy my job, particularly the challenge of constantly helping employees grow in their professional career and learning how to help them have a good work/life balance. I live in Falmouth, MA with my wife Meredith and our five children. When not working, I enjoy exercising, boating, playing baseball and hiking in the White Mountains.
KEITH BERTRAND | Sales Manager
Hi, my name is Keith Bertrand, I am the Sales Manager here at Copeland Subaru. I have been in the business for 22 years and have been here at this store for 17 of them. I have a beautiful wife and an adult step daughter that I love as my own. We also have a dog named Bodhi. On my off time, I am an avid sport card collector and as a family we love taking long walks all over the Cape. Here at Copeland Subaru, we treat our customers with respect and honesty. We are transparent and make sure we are always doing the right thing for our customers.
CJ Pavao | General Sales Manager
Hi, My name is CJ, and I am the General Sales Manager here at Copeland Subaru. I have been in the business since 2010 and have been here since the fall of 2024. When I am not in the dealership, I like to spend time with my wife and English Bulldog, Billy. I also enjoy watching sports, mostly the Boston Celtics, as well as playing golf when I can. I’m a big car enthusiast and love working on/driving my cars on sunny days. I love the fun and caring atmosphere Copeland provides to our customers and staff, which you will feel right when you walk in the door. Our staff are professional, knowledgeable, and personable, and take pride in giving our clients the best experience. Everyone is treated like family here at Copeland Subaru Hyannis!
Patrick Fortin | Business Manager
Hello, my name is Patrick Fortin. I am the Business Manager here at Copeland Subaru. Before working in the business office, I worked for Subaru for over 6 years as a Sales Consultant and enjoyed it very much! When I am not working, I am spending time with my wife and my 2 young children. I believe family comes before anything, so I value my time with my family more than anything else! With that being said, when you come to purchase a vehicle from Copeland Subaru, I hope you feel the family atmosphere we have at our dealership!
CAITLIN ELDREDGE | BDC Manager
Hi, my name is Caitlin and I am the Internet Manager here at Copeland Subaru. I have been in the business for about 3 years and have been here at our Hyannis location since. On my off time, I am spending time with my 11 year old son or crafting. I love helping customers and making sure they have an easy and quality experience at our store. Here at Copeland, family always comes first. As a single mom, its great to work for a company that appreciates their employees and understands the needs of personal family life.
TRISTAN LAI-SANTOS | Sales Consultant
Hi, my name is Tristan, and I am a Service Advisor here at Copeland Hyannis. I have been in the car business for 8 years and here at this dealership for 1 year. When I am not at work, I enjoy going on hikes, nature walks, and camping with my dog who is a 1 1/2 year old Shepard/Blue Heeler mix. You will always find me working on my own cars, it is a big hobby of mine. The staff here at Copeland are very friendly and knowledgeable, and will never have you do any type of service on your vehicle that is not needed. We are locally owned and operated with our co-owner, Bryan, always on site and available to customers.
ROBERT WAYBURN | Sales Consultant
Hi, my name is Robert Wayburn. I am a Sales Specialist here at Copeland Subaru. I have been in the business for 21 years and have been at this dealership for 6 of them. I am married with 4 daughters. On my off time, I love being home with my family and having fires and BBQs. Copeland Subaru is a family owned business that treats our customers with integrity. We will never treat you like a number on a spreadsheet. I use a pressure-free sales approach and won't force you into purchasing a car that you do not want. I will give you a fun, efficient, and transparent experience.
GEORGE COSTA | Sales Consultant
Hi, my name is George. I've been selling cars for over 14 years here with Subaru and have enjoyed every moment that I have been here. Over the years I believe I have developed a transparent, smooth and FUN sales process. I consider myself a unique sales person and am committed to listening to my guests and understanding their needs. I have a positive and enthusiastic manner and strongly believe in every product the Subaru has to offer. I strive to create a comfortable atmosphere and take pride in doing business without any pressure. I look forward to meeting you!
SARAH PENINGER | BDC Agent
Hi, my name is Sarah, and I am a BDC Agent here at Copeland Hyannis. I am just starting out in the car business. When I am not working, I spend a good amount of my time with family, which could be my brothers or sister, parents, or any of my 8 nieces and nephews. If not with my family, I am spending time with friends, making art, or going to the theater. Copeland Hyannis is a great place with caring staff members. It's about taking care of the person buying first rather than pushing them to purchase a vehicle. Personally, I love making a connection with my customers and assisting them to find the perfect vehicle for themselves and/or their family.
ELISA PETRIDES | Registry Clerk
Hi! My name is Elisa and I'm the Registry Clerk at Copeland Subaru Hyannis. I have been in the dealership business since 2021, but here at Copeland since 2022. On my time off, I'm usually spending time with my family and friends and taking care of my 4-year-old cat Bubby! I love working for Copeland because we are a family-oriented business, who welcomes and supports all customers and employees! Our goal is to make sure every customer's needs are taken care of and to treat them like family while doing so.
ADAM LAPOINTE | Sales Consultant
Hi, my name is Tristan, and I am a Service Advisor here at Copeland Hyannis. I have been in the car business for 8 years and here at this dealership for 1 year. When I am not at work, I enjoy going on hikes, nature walks, and camping with my dog who is a 1 1/2 year old Shepard/Blue Heeler mix. You will always find me working on my own cars, it is a big hobby of mine. The staff here at Copeland are very friendly and knowledgeable, and will never have you do any type of service on your vehicle that is not needed. We are locally owned and operated with our co-owner, Bryan, always on site and available to customersHi, my name is Adam, and I am a Sales Consultant here at Copeland Subaru. I have been in the car business since 2024 and have been here at this location since April 2025. When I'm not working, I spend time with my family and my black lab, Diamond. I've been a car enthusiast since I was 5 years old and that passion will never go away. I'm also part of a local car club and we involve ourselves in charity drives like 'Toys for Tots'. The environment here at Subaru is warm and loving just like my home life. I believe customers receive an authentic experience that they'll remember and want to share with their friends and family as well. We pride ourselves on teamwork, transparency, and that goes across the board for all of our departments. Hi, my name is Adam, and I am a Sales Consultant here at Copeland Subaru. I have been in the car business since 2024 and have been here at this location since April 2025. When I'm not working, I spend time with my family and my black lab, Diamond. I've been a car enthusiast since I was 5 years old and that passion will never go away. I'm also part of a local car club and we involve ourselves in charity drives like 'Toys for Tots'. The environment here at Subaru is warm and loving just like my home life. I believe customers receive an authentic experience that they'll remember and want to share with their friends and family as well. We pride ourselves on teamwork, transparency, and that goes across the board for all of our departments.
